Q: When am I able to return an item? Is there a deadline?
A: Unused items may be returned for a full refund within 7 days of the delivery date. If after these 7 days you decide you are unsatisfied with your purchase it can still be returned for store credit and/or exchange. The customer will be responsible for return shipping costs. To read more about our return policies visit:
Q: Can I use more than one promo code per order?
A: Currently prairiesupplyco.com only offers one promo code per order to be applied at checkout. This is separate from the free shipping we offer with orders over $100 CAN.
Q: What if my product is damaged or defective?
A: If you receive a damaged or defective item, please contact us and we will help you exchange or return the item.
Q: How do I check the status of my order?
A: Once your parcel has shipped you will receive a confirmation e-mail including your tracking number. To read more about shipping terms visit:
Q: What payment methods do you accept?
Prairie Supply Co. Gift Cards
Q: The item or size I want is currently sold out online, what now?
A: The stock on our website is a current up to date reflection of our available stock. Please e-mail us at email@example.com if you have any questions about if or when we would be restocking a certain size, style or brand.