FREE SHIPPING ON ORDERS OVER $125

FAQ's

Q: When am I able to return an item? Is there a deadline?

A: Unused items may be returned for a full refund within 7 days of the delivery date. If after these 7 days you decide you are unsatisfied with your purchase it can still be returned for store credit and/or exchange. The customer will be responsible for return shipping costs. To read more about our return policies visit:

 Returns Warranty

Q: Can I use more than one promo code per order?

A: Currently prairiesupplyco.com only offers one promo code per order to be applied at checkout. This is separate from the free shipping we offer with orders over $100 CAN.

 Q: What if my product is damaged or defective? 

A: If you receive a damaged or defective item, please contact us and we will help you exchange or return the item.

Q: How do I check the status of my order?

A: Once your parcel has shipped you will receive a confirmation e-mail including your tracking number. To read more about shipping terms visit:

 Returns Warranty

Q: What payment methods do you accept?

A: Visa

Mastercard

American Express

Shopify Pay

Apple Pay

Google Pay

Pay Pal

Prairie Supply Co. Gift Cards

 

Q: The item or size I want is currently sold out online, what now?

A: The stock on our website is a current up to date reflection of our available stock. Please e-mail us at support@prairiesupplyco.com if you have any questions about if or when we would be restocking a certain size, style or brand.