FREE SHIPPING ON ORDERS OVER $125

Refund policy

No Refunds or Exchanges will be made on Sale or Clearance Items.

Refunds and Returns

If you are not satisfied with your purchase from our online store, you may return the unused product to the Online Store within 7 days of the delivery date for a full refund, 30 days for a store credit . The customer is responsible for all shipping costs unless the product is defective or if there was an error processing your order. Prior to returning an item, please email support@prairiesupplyco.com to receive a Return Authorization (RA) number. Without an RA, Prairie Supply Co. cannot accept your returned product.

The returned items MUST be unused, in the original, undamaged packaging and have the tags still attached in order for us to process any returns.

Please note:

  • In the case we are sold out of an item you will be reimbursed the total of that item if money was captured.
  • For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria

Christmas In Store and Online Return & Exchanges Policy

In-Store: If you purchased an item(s) in store at our Prairie Supply Co. Dauphin location for a holiday gift and the item(s) is still in new, unworn/unused condition, all tags are attached and you have the receipt you have 30 days from December 25th to bring it in for a store credit or exchange. 

Prairie Supply Co. does not issue Refunds, only In Store credit (Gift Card) or exchange.

We are unable to process the return/exchange of an item without the receipt.

Online: If you purchased an item(s) from www.prairiesupplyco.com for a holiday gift and the item(s) is still in new, unworn/unused condition, all tags are attached and you have the Order #,  you have 15 days from December 25th to contact us and send it back for a full refund. Any returns requested after January 10th will have another 15 days to contact us/return the product for a Store Credit. The customer is responsible for all shipping costs unless the product is defective or if there was an error processing your order. Prior to returning an item, please email support@prairiesupplyco.com to receive a Return Authorization (RA) number. Without an RA, Prairie Supply Co. cannot accept your returned product.

Feel free to Call 204-638-7168 or e-mail our Online Team at support@prairiesupplyco.com should you have any questions or concerns!